Last updated: April 11, 2026

At HomelyNest, we take pride in the quality of our home and kitchen products. If you are not completely satisfied with your purchase, we're here to help.

---

1. Returns

• We accept returns within 7 days of delivery.
• Items must be unused, unwashed, and in their original packaging with all tags intact.
• To initiate a return, please contact us at support@homelynest.in with your order number and reason for return.

2. Non-Returnable Items

The following items are not eligible for return:

• Items marked as Final Sale or Non-Returnable on the product page
• Products that have been used, damaged, or altered after delivery
• Items without original packaging or missing accessories
• Perishable or consumable goods

3. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 5–7 business days to your original payment method.
• For Cash on Delivery (COD) orders, refunds will be issued as store credit or via bank transfer.

4. Exchanges

• We offer exchanges for defective or damaged items only.
• If you received a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the item.
• We will arrange a replacement or full refund at no additional cost.

5. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
• We recommend using a trackable shipping service for returns. HomelyNest is not responsible for items lost in transit.

6. Cancellations

• Orders can be cancelled within 24 hours of placement by contacting us at support@homelynest.in.
• Once an order has been shipped, it cannot be cancelled. Please follow the return process instead.

7. Contact Us

For any refund or return queries, please reach out to us:

• Email: support@homelynest.in
• Support Hours: Monday – Saturday, 10 AM – 6 PM IST
• Website: homelynest.in